Book a workshop for your team

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A focused workshop designed to help businesses increase customer lifetime value through smarter retention, upsell, cross-sell, and customer engagement strategies.

This session helps teams identify where revenue is being left on the table and creates a practical plan to improve profitability without relying solely on acquisition.

• Brands with strong acquisition but weak retention
• Subscription or repeat purchase businesses
• Ecommerce brands wanting higher repeat purchase rates
• Teams looking to improve profitability
• Businesses with growing CAC pressures

Participants leave with:

• LTV growth opportunities identified
• Repeat purchase strategy
• Upsell and cross-sell framework
• Retention campaign opportunities
• Revenue forecasting framework
• 90-day optimisation plan

• Understanding LTV drivers
• Cohort analysis and customer behaviour
• Repeat purchase optimisation
• Increasing average order value
• Retention levers that drive profitability
• Customer habit formation
• Subscription and recurring revenue opportunities
• Measuring LTV performance

• LTV opportunity mapping
• Customer segment prioritisation
• Revenue impact modelling
• Lifecycle campaign planning

• LTV opportunity report
• Strategic recommendations
• Revenue opportunity matrix
• KPI tracking framework
• Workshop playbook

• One-day workshop
• In-person or remote

Starting from £3,500 + VAT

• Cohort analysis deep dive
• CRM strategy review
• Loyalty programme strategy
• Subscription model design
• Experimentation support